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Bookstore INCreases Profit

After 2 years of running a bookstore as part of a larger ministry the bookstore manager appeared to have increased sales decreased net revenue. We had to find out how to improve the situation.  

The Challenge:

  • The manager had developed a community bookstore and was running similar to other stores that he had managed.
  • Many items had been added to the store such as various versions of Bibles, Commentaries and Church curriculum and communion supplies. Those tended to have a much lower margin than other resources.
  • The organizations own published books including the founders resources were difficult to find, getting lost in the sheer volume of other resources.
  • The discounts of self-published books and those of the founder were 75 - 90% off retail vs 30-45% on standard purchases.
  • The welcome center and bookstore shared the same facility but the leadership of each section could not agree on mutual times of operation, holiday schedules, security protocols etc.
  • The current night shift did not generate enough income to justify the staffing.

The Solution:

  • Created a strategy to highlight the organizations resources and increase exposure and sales since it directly supported the organizations mission and realized a better margin.
  • Developed a improved process to get restocked resources just in time from the on site distribution center that provided fulfillment services to on-line purchases.
  • Adjusted staffing and ultimately eliminated the evening shift.
  • Met with and worked out a mutually agreeable schedule with the welcome center.​​

The Results:

  • Transitioned to a new bookstore manager.
  • Broke even in the first year.
  • Created a plan to grow net revenue by 10% per year.

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  • Home
  • Biz & Raft
    • Biz & Raft - Custom Trip
  • Case Studies
    • Wilderness Therapy Start Up
    • Industrial Sales Plan
    • Health Care Alternative
    • Youth Camp
    • Organizational Development
    • Adventure Company Growth
    • Systems Implementation
    • HR Development
    • Increase Production Capacity
    • Supply Chain Solutions
    • Bookstore Increases Profit
    • Fulfillment System
    • Cost Reduction
  • Blog
  • Contact Us